{"id":10441,"date":"2023-05-26T22:23:16","date_gmt":"2023-05-27T03:23:16","guid":{"rendered":"https:\/\/www.mukhairperu.com\/pe\/?page_id=10441"},"modified":"2023-10-30T09:55:05","modified_gmt":"2023-10-30T14:55:05","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.mukhairperu.com\/pe\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y Condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10441\" class=\"elementor elementor-10441\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7184ef47 elementor-section-boxed elementor-section-height-default elementor-section-height-default mkdf-parallax-row-no mkdf-content-aligment-left mkdf-elementor-row-grid-no mkdf-disabled-bg-image-bellow-no\" data-id=\"7184ef47\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67b66fd\" data-id=\"67b66fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15bd6f37 elementor-widget elementor-widget-text-editor\" data-id=\"15bd6f37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.1 - 02-04-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<ol><li><strong>Introducci\u00f3n<\/strong><\/li><\/ol><p>En Muk Per\u00fa somos conscientes de que las personas son el principal activo y valor de las empresas y que la excelencia en su gesti\u00f3n puede marcar la ventaja competitiva de una empresa a lo largo del tiempo y ser la clave de su \u00e9xito, algo que se consigue conjugando los intereses de la empresa y del cliente.<\/p><p>Por este motivo Muk Per\u00fa establece la presente Pol\u00edtica de cambios y devoluciones que marca los valores, principios y compromisos que gu\u00edan la estrategia de gesti\u00f3n para cumplir con los objetivos establecidos, la finalidad de la empresa es satisfacer las expectativas de los clientes.<\/p><p><strong>\u00a0<\/strong><\/p><p>2. <strong>Pol\u00edtica de cambios y devoluciones<\/strong><\/p><p>El cliente podr\u00e1 solicitar el cambio, la anulaci\u00f3n y\/o devoluci\u00f3n de su compra \u00fanicamente en los siguientes casos.<\/p><ul><li>El producto no coincide con el nombre o la presentaci\u00f3n del producto solicitado.<\/li><li>El producto llega da\u00f1ado.<\/li><\/ul><p>Requisitos para solicitar el cambio, anulaci\u00f3n y\/o devoluci\u00f3n de la compra, el cliente deber\u00e1 enviar la siguiente informaci\u00f3n.<\/p><ul><li>El producto debe ser enviado a las oficinas en \u00f3ptimas condiciones.<\/li><li>El producto no debe mostrar evidencia de uso, debe estar sellado y con etiqueta.<\/li><li>Presentar la boleta o factura de compra<\/li><\/ul><p>El cliente deber\u00e1 ponerse en contacto con Muk Per\u00fa dentro de las 24 horas siguientes a la recepci\u00f3n del producto v\u00eda Whatsapp al 981 515 052 o enviando un correo electr\u00f3nico a <a href=\"mailto:alvarolucho@gmail.com\">alvarolucho@gmail.com<\/a> \u00a0o <a href=\"mailto:administracion@mukhairperu.com\">administracion@mukhairperu.com<\/a> , enviando una foto visible del producto y el n\u00famero de factura como referencia.<\/p><p>\u00a0<\/p><p>Muk Per\u00fa tendr\u00e1 un plazo m\u00e1ximo de 3 dias h\u00e1biles para atender la solicitud y gestionar el cambio del producto o dar la aprobaci\u00f3n de la devoluci\u00f3n de la compra.<\/p><p>\u00a0<\/p><p>Al corroborar la informaci\u00f3n y ejecutarse la devoluci\u00f3n y reembolso, la empresa procede a emitir una nota de cr\u00e9dito o anulaci\u00f3n de la boleta a favor del usuario por el valor de los productos devueltos.<\/p><p>\u00a0<\/p><p>El reembolso es coordinado con el cliente en mutuo acuerdo sobre el medio de transferencia.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introducci\u00f3n En Muk Per\u00fa somos conscientes de que las personas son el principal activo y valor de las empresas y que la excelencia en su gesti\u00f3n puede marcar la ventaja competitiva de una empresa a lo largo del tiempo y [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10441","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - 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